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Terms & Conditions

Access to and use of this website and the products and services available through it are subject to the following terms and conditions.

These Terms of Use apply to the Services currently offered by Ere Perez as well as Services that may be offered in the future and are between you and Ere Perez Natural Cosmetics. They govern your use of the Ere Perez online store, e-commerce platform and website located at www.ereperez.com, and any mobile or social media platforms. In consideration of the right to access and use the Services, you agree to the terms and conditions of use set forth herein, along with any rules, policies and procedures that Ere Perez may institute from time-to-time.

Your use of the services constitutes your acceptance of this agreement and indicates your willingness to be bound by these terms of use.

These terms of conditions may be updated at any time and without notice, so please browse in the future in case of change.
definitions

  • ‘We/us’ refers to Ere Perez Natural Cosmetics Pty Ltd, the seller of the goods.
  • ‘You’ means the customer and recipient of the ordered goods.
  • ‘Goods’ means the items which you agree to buy from us, the seller.

colour information

It is our sincere intent to portray products to the best of our technological ability, although some variations may occur. While Ere Perez has tried to accurately display the colours of products, the actual colours you see will depend on your monitor and therefore may not be accurate.

terms of sale

The terms of sale shall apply to all contracts for the purchase of goods by you from us, the seller, to the exclusion of all other terms and conditions which you may purport to apply under any sales offer or purchase order. These terms of sale supersede all previous agreements and understandings between the parties. Any amendment to the terms of sale will only be effective if signed by a director of us, Ere Perez Natural Cosmetics Pty Ltd.

We endeavour to providing you with terms of sale which are fair and easily accessible.

In the unlikely event that there is a dispute in relation to the goods supplied, any dispute or claim shall be governed and construed according to Australian Law and shall be subject to the exclusive jurisdiction of the Australian Courts. If any provision of these Terms & Conditions is held by any Court or other authority to be invalid or unenforceable in whole or in part, then the validity of the rest of these Terms & Conditions and the remainder of the provision in question shall not be affected thereby.

product authenticity

Ere Perez does not trade via eBay or any other auction website. We are not able to verify the authenticity or quality of any item sold on such a site under our brand name.

data protection & privacy policy

By using this website, you consent to us potentially contacting you by email or telephone in relation to you having placed an order or made an enquiry.

Credit card and debit card details are checked and verified by a third party. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.

We may use information concerning you for payment recovery or to investigate any possible fraud in the event that credit or debit card payments have been used in a fraudulent manner. Please note that we may be required to disclose information concerning you if requested to do so by the police.

All card data you choose to save within your account for future purchases with Ere Perez is stored securely.

prohibitions

You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of it; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision would constitute a criminal offence.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

Ere Perez reserves the rights to take any customer account out of use at any time if it is believed that the website and the products and services available through it are being misused.

copyright

Ere Perez and associated trademarks and service marks may or may not be designated as such from time-to-time through the appropriate recognised symbols. Except when included in any authorised printouts of the Content, you are not authorised to make use of any names, logos or taglines posted through the Services, whether or not designated by such symbols, including without limitation as metatags or in any other fashion without the express prior written permission of the Company in each instance. Nothing herein grants you any right, title or interest in any Ere Perez names, trade names, trademarks, service marks, taglines, logos, patents, patent applications, formulas, technology or designs (whether or not the subject of a patent application) or Ere Perez “Intellectual Property”. At no time during or after the term of this Agreement shall any user, either directly or through any third party or agent (i) challenge or assist others to challenge the Ere Perez IP or the registration thereof; (ii) attempt to use or register any designs, trademarks, marks, trade names, or trade dress confusingly similar to the Ere Perez IP, or domain names incorporating any of the same; or (iii) incorporate any Ere Perez IP into any third party designs, trademarks, product names, service marks, company names, domain names, or any other similar designations, without the prior written consent of the Company. If, at any time, you acquire any rights in, or domain name, trademark or service mark registrations or applications for, any Ere Perez marks, names or designations by operation of law or otherwise, you will immediately upon request from Ere Perez, and at no expense to Ere Perez, assign such rights, registrations and applications to Ere Perez or its designee.

online security prevention

Ere Perez takes online fraud prevention very seriously and in doing so performs random security checks on online purchases to protect our genuine customers from online identity theft.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against our address verification process.

All our online customers may be subject to random security checks. The checks must be complete before we can dispatch your items to you.

In the event that any of your security validation may be incorrect during any random security checks then Ere Perez may require additional identification to verify your account.

If you do choose to proceed with any of our online security checks, all information you give will be confidential and any identification received will be destroyed immediately.